Privacy Policy

Effective Date: April 4, 2026

Last Updated: April 4, 2026


Reclaimed Youth Med Spa respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit reclaimedyouthmedspa.com, contact us, submit forms, request appointments, use patient communication features, or opt in to receive text messages or emails from us.


This Privacy Policy applies to information collected through our website and related online services. It does not replace our separate Notice of Privacy Practices, which explains how we use and disclose protected health information (PHI) as a healthcare provider and your rights under applicable healthcare privacy laws.


By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect


A. Information you provide directly

When you fill out a contact form, request an appointment, subscribe to communications, submit a payment inquiry, complete intake materials, or otherwise communicate with us, we may collect:

  • name
  • phone number
  • email address
  • mailing address
  • date of birth
  • preferred appointment information
  • insurance or payment-related information you choose to provide
  • treatment interests or service inquiries
  • communications you send to us
  • any health or medical information you voluntarily submit through forms or patient portals


B. Information collected automatically

When you visit our website, we or our service providers may automatically collect certain information, such as:

  • IP address
  • browser type
  • device type
  • operating system
  • pages viewed
  • referring website
  • dates and times of visits
  • clicks, session activity, and approximate location derived from IP address
  • cookie and similar tracking data


C. Information from third parties

We may receive information from service providers and business partners such as website hosts, analytics providers, scheduling vendors, payment processors, communications vendors, EHR or patient portal vendors, advertising platforms, and reputation or review tools.


2. How We Use Information


We may use information we collect to:

  • provide and improve our website and services
  • respond to inquiries and communicate with you
  • schedule, confirm, reschedule, and manage appointments
  • send service-related messages, reminders, and administrative notices
  • deliver patient intake, consent, and portal access information
  • process payments or billing-related requests
  • personalize website content and improve user experience
  • monitor website performance, security, and fraud prevention
  • comply with legal, regulatory, licensing, accreditation, and recordkeeping requirements
  • send marketing or promotional communications where permitted by law and where you have consented as required


3. Healthcare and Patient Privacy


Reclaimed Youth Med Spa may be a healthcare provider subject to federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), where applicable.


If we collect or maintain protected health information (PHI) in our role as a healthcare provider, that information is governed by our separate Notice of Privacy Practices, not solely by this Privacy Policy. Our Notice of Privacy Practices explains how we may use and disclose PHI, your rights regarding your PHI, our legal duties regarding PHI, and how to file a complaint.

Our current Notice of Privacy Practices is available here: https://www.reclaimedyouthmedspa.com/notice-of-privacy-practices.


Please do not send highly sensitive medical information through general website contact forms unless specifically instructed to do so through a secure method. Where available, patients should use our secure patient portal or other designated secure channels for medical information.


4. Appointment Requests and Online Forms


Submitting a form on our website does not by itself create a provider-patient relationship, guarantee treatment, or confirm an appointment unless and until we accept and confirm the appointment.

If you submit information through a contact form, consultation request form, or scheduling request, we may use that information to contact you by phone, email, or text regarding your inquiry, requested services, scheduling, reminders, or follow-up related to your request.


5. Text Messages, SMS, and A2P/10DLC Communications


If you provide your mobile number and opt in, you agree to receive text messages from Reclaimed Youth Med Spa. These may include appointment scheduling and reminders, intake or follow-up instructions, account or billing notices, responses to your inquiries, and promotional or marketing messages if you separately consent where required.


Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages at any time. You may reply HELP for help or contact us using the information below.


Consent to receive text messages is not a condition of purchase or receiving healthcare services. If marketing text consent is requested, it will be requested separately from acceptance of treatment and separately from other unrelated transactions where required.


We honor opt-out and revocation requests as required by applicable law. Even after opting out of marketing texts, we may still send non-marketing communications permitted by law, such as certain service or transactional messages, unless prohibited.


For SMS support, contact us at:

  • Phone: (810) 877-5774 or (810) 819-3590
  • Email: contact@reclaimedyouthmedspa.com


6. Email Communications


If you provide your email address, we may send you responses to inquiries, appointment-related communications, patient portal invitations, receipts or billing communications, and newsletters or promotional emails where permitted.

You may unsubscribe from promotional emails using the unsubscribe link in those messages. Even if you unsubscribe from marketing emails, we may still send service-related or transactional communications.


7. Cookies and Tracking Technologies


We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, analyze traffic and performance, improve website functionality, and support advertising and remarketing where used.

You can adjust cookie settings through your browser. Blocking some cookies may affect website functionality.

If we use analytics or advertising tools such as Google Analytics, Meta Pixel, or similar technologies, those providers may collect information according to their own privacy practices.


8. How We Share Information


We do not sell your personal information for money.

We may disclose information in the following circumstances:

  • to service providers that perform services for us, such as hosting, scheduling, analytics, communications, payment processing, customer support, EHR or patient portal services, and IT/security support
  • to professional advisors such as attorneys, accountants, or auditors
  • to government authorities, regulators, law enforcement, or courts when required by law or legal process
  • to protect the rights, safety, and security of our patients, clients, visitors, staff, business, or others
  • in connection with a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets
  • as otherwise permitted or required by healthcare privacy laws, including HIPAA where applicable


We do not share your mobile opt-in data or consent with third parties for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, communications platforms, or technical infrastructure, is permitted only as necessary for those services.


9. Data Security


We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. However, no website, database, email transmission, text transmission, or internet-based system can be guaranteed to be completely secure.


Where required, we seek to use vendors and safeguards appropriate to the sensitivity of the information involved. We also expect service providers handling sensitive information to maintain appropriate protections.

10. Retention of Information


We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested services, maintain business and medical records, comply with legal, regulatory, tax, billing, licensing, accreditation, insurance, and risk-management obligations, resolve disputes, and enforce agreements.


Protected health information may be retained for longer periods as required by healthcare laws and record retention rules.


11. Your Choices and Rights


Depending on where you live and the nature of your relationship with us, you may have rights regarding certain personal information, including the right to request access to certain information, request correction of inaccurate information, request deletion of certain information subject to exceptions, opt out of marketing communications, revoke consent for text messages, request information about how your data is used or disclosed, and exercise patient rights described in our Notice of Privacy Practices where applicable.


To exercise privacy-related rights, contact us using the contact information below. We may need to verify your identity before processing your request.


12. Children's Privacy


Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization. If you believe a child has provided personal information through our website without appropriate consent, please contact us so we can review and address the matter.


13. Third-Party Websites and Services


Our website may contain links to third-party websites, tools, maps, social media platforms, payment portals, patient portals, review platforms, or embedded content. We are not responsible for the privacy, security, or content practices of third parties. Please review their privacy policies before submitting information.


14. State Privacy Rights


Certain state laws may provide additional privacy rights depending on your residence. If applicable law grants you additional rights regarding personal information collected through our website, you may contact us to submit a request. We will review and respond as required by applicable law.


Nothing in this section limits any rights you may have under HIPAA or other healthcare privacy laws.


15. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" and "Last Updated" date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy, to the extent permitted by law.


16. Contact Us


If you have questions about this Privacy Policy or our privacy practices, please contact:

Practice Name: Reclaimed Youth Med Spa

Legal Business Name: A&H Management Services, LLC

Address : 2044 Utley Rd. Suite 3

City, State ZIP: Flint, Michigan 48532

Phone: (810) 877-5774 or (810) 819-3590

Email: contact@reclaimedyouthmedspa.com


If you are a patient and have questions about protected health information or your rights under HIPAA, please see our Notice of Privacy Practices here: https://www.reclaimedyouthmedspa.com/notice-of-privacy-practices.